Refund policy
If you are not satisfied with your purchase, you may return the item (within the European Union and the UK) within 14 days of delivery. The item must be returned in the same condition as it was received, without signs of use, without damage, with tags (where applicable) and in the original packaging. We reserve the right to refuse or reduce the refund amount if the item is returned in a condition less than that described at the time of purchase. This includes removing the original product labels.
If you wish to return an item, please contact us at bootwiser@outlook.com and our customer service team will provide you with instructions for next steps.
We emphasize that returns are the responsibility of the customer and we are not responsible for items that are not received. We recommend sending orders using a service with delivery tracking.
Refunds will be processed via the original payment method and returned to the card or PayPal account used for the purchase.
If you wish to return an item, please contact us at bootwiser@outlook.com and our customer service team will provide you with instructions for next steps.
We emphasize that returns are the responsibility of the customer and we are not responsible for items that are not received. We recommend sending orders using a service with delivery tracking.
Refunds will be processed via the original payment method and returned to the card or PayPal account used for the purchase.